Frequently Asked Questions
Most Requested
- Interested in Selling Coins
- US and World Coin Related Question
- When will I receive my winnings/purchases?
- What are my fees, shipping, and handling charges?
- Contact a Specialist
- Questions Regarding Trusts & Estates
US and World Coin Questions
- Glossary of Terms
- Grading Tutorial
- The Collector's Handbook - A step-by-step guide to estate planning
- About Coins - Visit our Reference page for a wealth of information on collecting & collectibles
- US and World Coin Related Question
- First time Consignor? Learn more about the process.
- Interested in Consigning Coins
- Interested in Selling Coins
- How much are my Coins worth?
- Questions Regarding Trusts & Estates
- How do I prepare my collection for my heirs and beneficiaries?
- How do I make sure Heritage handles the appraisal and sale of my estate collection?
- Questions Regarding Museum &
Institutional Services - Formal Appraisal Service Question
- Learn how to pack and ship your items
- More traffic equals more potential bidders. HA.com receives more traffic than any other auction house website. (Source: Similarweb.com)
Auctions and Bidding
- Bidding Tutorial
- Everything you need to know about consigning to an auction
- What is Heritage Live?
- Heritage Live! Frequently Asked Questions
- Questions About Online Auctions
- General Bidding Question
- I'm interested in a lot that did not sell in your last auction.
- Results of past auctions and my previous bids
- Why is there no description for an auction lot?
- Report an error/bug, description or lot correction
- Why is there no image with this lot?
- What is the Buyer's Premium?
- How can I be notified when an item I’m interested in comes up for auction?
- Get help setting up a Wantlist
- Why am I being outbid immediately?
- Terms and Conditions
- How do I sign up to receive printed catalogs?
Website Tips
- Spam Blocking
- Cookies and Security (Can't Sign in)
- Bidding Tutorial
- Increasing your bids
- Bidding Between Increments
- Batch Bidding - Place Multiple Bids with a Single Click
- Tracking Lots
- Bookmarking
- Sort your search results
- Why am I being outbid immediately?
- What is Heritage Live?
- Three Things to Know About Heritage Live!
- Heritage Live! Frequently Asked Questions
- What are Make Offer to Owner and Buy Now from Owner?
- How To "Make an Offer" to Heritage
- Make Notes on Items That Interest You
- PCGS Registry Numbers
- NGC Registry Numbers
- Index Numbers
Payment and Delivery
- When will my invoice be posted to the website?
- When is my invoice payment due?
- Does Heritage have a payment plan?
- What are my fees, shipping, and handling charges?
- When will I receive my winnings/purchases?
- Do I have to pay sales tax?
- What are your payment options?
- Why didn't I receive an invoice in the mail?
- Can I pay using PayPal? I noticed I can login via my PayPal Account.
- Can I pay my invoice with cryptocurrency?
- Why did you not auto charge my credit card?
- Why do you charge a 2.9% credit card fee?
- Can you pay me in Bitcoin for the items I sold through Heritage?
My Account
Common Questions
- Bicentennial Coinage
- Wheat Cents
- Buffalo Nickels (No Date)
- Standing Liberty Quarters (No Date)
- Eisenhower Dollars
- Indian Cents
- Kennedy Half Dollars
- Morgan and Peace Silver Dollars
- Proof Sets
- Mint Sets
- Silver Coins 1964 and Earlier
- Steel Cents
- TRVST
- War Nickels
- 1799 Silver Dollar
- 1804 Silver Dollar
- Territorial Gold
- California Fractional Gold
- Colonial Coins
- 1913 Liberty Nickel
- Errors (General)
- Planchets (Blanks)
- Grease Struck Through
- Off-Center
- Unplated Cents
- Unplated Clad Coins
- Presidential Medals
- Hard Times Tokens
- Civil War Tokens
- Store Tokens
- Tax Tokens
- "1789" Treasury Medal
- Silver Rounds
- Elongated Cents
- World Coins (General)
- Mexican 8 Reales Piece
- Maroc
- 1965 British Churchill Commemorative
- 1915 Austrian 4 Ducat
- 1780 Maria Theresa Thaler
- Marshall Island Coins
- Authentication
- 1982 Lincoln Cent: zinc or copper?
- Cleaning Coins
- Professionally Grading Coins
- Mintmarks
Hot Topics
Common Coins
Commonly Reproduced Coins
Error Coins
Tokens and Medals
World Coins
Other Material
Coin Questions
Coin Terminology
Currency
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